Privacy Policy

Last updated: April 15, 2026

1. Introduction

code by hicham, operating BsnCard, ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our digital business card and CRM platform ("Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information: Name, email address, and password when you register.
  • Business card content: Job title, company, phone number, social media links, profile photos, and any other information you add to your digital cards.
  • CRM data: Contact details, notes, follow-ups, deal information, events, and interaction logs you create within the Service.
  • Payment information: Billing details are processed by our payment provider (Paddle) and are not stored on our servers.
  • Support communications: Messages you send through support tickets or the contact form.

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, clicks, and interactions within the Service.
  • Device information: Browser type, operating system, IP address, and device identifiers.
  • Card analytics: View counts, QR code scans, and vCard downloads for your business cards.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Process your transactions and manage your subscription
  • Send transactional emails (follow-up reminders, weekly digests, ticket replies)
  • Provide customer support and respond to inquiries
  • Generate analytics and insights about your card performance
  • Improve the Service based on usage patterns
  • Detect and prevent fraud, abuse, or security threats
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers: Third-party vendors that help us operate the Service (e.g., hosting, email delivery, payment processing via Paddle).
  • Public card viewers: Information on your public business cards is visible to anyone with the card link or QR code. Only include information you are comfortable sharing publicly.
  • Legal requirements: When required by law, subpoena, or to protect our rights, safety, or property.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Secure password hashing
  • Regular security audits and updates
  • Access controls to limit data access to authorized personnel

While we take reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, tax, or accounting purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Portability: Export your data in a machine-readable format (vCard export is available for contacts).
  • Objection: Object to certain processing activities.
  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@bsncard.app.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies. Session cookies are deleted when you close your browser. Persistent cookies (such as authentication tokens) remain until they expire or you delete them.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Our payment processing is handled by Paddle. Please refer to Paddle's Privacy Policy for information about how they handle your payment data.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. International Data Transfers

Your data may be processed and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or sending an email. The "Last updated" date at the top of this page indicates when this policy was last revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: